Privacy Policy — CivicPrinciples

This Privacy Policy explains how CivicPrinciples ("we," "our," or "us"), operated by Civix IQ, LLC, collects, uses, and protects your personal information. We are committed to safeguarding your privacy in accordance with our values of transparency, fairness, and civic responsibility. By using this site, you agree to the practices described below.

1. Information we collect

We collect personal information when you fill out forms (e.g., Contact Us or Report an Issue) or subscribe or create an account. This may include your name, email address, and (optionally) phone number. We may also collect anonymized usage data through tools like Google Analytics (see Section 5). We do not collect government-issued IDs, financial information, or sensitive personal data such as race, religion, or health details.

2. How we use your information

We use your information to respond to inquiries and feedback, provide user support, maintain and improve the platform, and notify you of service updates or changes, if requested. We do not sell or rent your personal information.

3. Information sharing and third parties

We use secure, third-party service providers to operate and deliver our platform, including Softr (member app interface), Airtable (data management), Stripe (payment processing), and trusted AI infrastructure providers (used to generate and analyze platform content in alignment with our governance standards). These services operate under their own privacy policies and are used only to deliver the functionality of CivicPrinciples. We do not share your personal information with other third parties without your consent, except as required by law.

4. User accounts and subscriptions

If you create an account, we store your login credentials and associated contact information securely. You are responsible for keeping your password confidential. You may request to modify or delete your account by contacting us at [email protected].

5. Cookies and analytics

We may use cookies (small text files stored on your device) to improve website performance and understand usage. We use Google Analytics (via Google Tag Manager) to understand how visitors interact with the site. You may opt out of certain analytics features by enabling "Do Not Track" settings or using browser extensions designed to block tracking cookies.

6. Data security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of transmission or storage is 100% secure.

7. Your rights

If you are a U.S. resident, you may request access to your personal data, request corrections or deletion of your data, and opt out of marketing or non-essential communication. To make a request, contact us at [email protected].

8. Children's privacy

This site is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact us

If you have any questions about this policy or your data, contact us at [email protected].